These days I’m working at a client creating workflows for their state of the art private cloud platform. It’s really quite nice: internal clients can use a webportal to request machines, which are then customized with Puppet runs and workflows to install additional software and perform custom tasks like registering the machine in a CMDB.
What do you base your selection on when buying some piece of technology? Is it the core functionality, or the added features?
As Kit Colbert aptly stated in his VMworld DevOps program Keynote, customers at this point implicitly assume the core functionality of almost any given product will be alright, and base their choices on the extras: